FAQs

  • SMARTMRP is designed to add value to millwork, kitchen and bath cabinet shops of almost any size.

  • SMART MRP currently supports data import from Cabinet Vision, Microvellum, 20-20, and Mozaik.

    Our import mapping system allows for extensive customization of the data you choose to import.

  • Because there are so many variables involved with the acquisition and implementation of MRP/ERP software we ask that you speak with one of our representatives to properly assess your requirements and give you the most suitable options for implementation. We have designed our pricing model to allow for affordable implementation for small to mid-size shops as well as more comprehensive packages designed to accommodate the more involved implementation requirements of larger shops.

  • Yes. Any number of shop production stations can be configured. Each of these stations can automatically display custom-configured work orders displaying only parts or products to be processed at the station.

    Each station can be attached to one or more machines.

  • Yes. There are multiple tools to allow administrative users to view real time progress and statistics in real time. There is also extensive reporting capabilities and a production progress scoreboard that can be setup to be viewed anywhere on the shop floor.

  • Yes. SMART creates detailed and accurate time estimates for all jobs in the system. It uses these values as well as historical production data to calculate active working capacity taking into account shifts, holidays, employee schedules and holidays and other criteria.

  • Yes. All material requirements are calculated and tracked for all projects. These values are combined with actual material usage and material purchase orders to continuously update real time inventory.

  • Yes. SMART incorporates multiple methods to create quick and accurate estimates. Product values can be calculated using multiple library pricing options or using a detailed and accurate cost up approach.

  • Yes. SMART allows for as many vendors as you need to be setup for individual materials. In addition, each vendor can have multiple price points for the materials based on factors like quantity ordered, box quantity, roll lengths and many others

  • After being in the business of creating ERP software for many years, a few things have become very clear.  ERP software is never straightforward. It means something different for everyone and everyone approaches it with different expectations. While some software companies will be upfront and tell you how much work it will be to get the software running in your application and how much you will have to invest in time and money to make it work, many others are just anxious to sell you the “package.” For an ERP/MRP implementation to be successful you need: to build your own in house liaison that has both a good working knowledge of your methods and needs as well as a growing understanding of how to work with the ERP software. Having this in house resource is absolutely critical to the success of any ERP implementation.

    We don’t believe that there is a one size fits all solution to ERP in the woodworking industry. Each shop will have different needs, not all shops will have access to the perfect IT employee to help them move forward with ERP, and some shops may only want to utilize a limited set of functions for several years until they grow their business to a higher level. It also may be that a shop that thinks it is ready for an ERP system is not.

    For these reasons we have decided to develop a model where you, the ERP user, can get the maximum benefit and choice for the least amount of risk and financial exposure. Our pricing structure is designed to give great value for reasonable cost for any size manufacturing operation.

  • You can buy a license in perpetuity for a reasonable fixed amount at any time after the first year. The cost of this license will be disclosed to you when you begin your subscription service and is guaranteed not to change for at least 2 years. There will still be an annual update fee for access to the latest versions of the software, but the software will continue to work even if you choose not to update.

  • No – we guarantee in writing that the annual fee will not be raised without at least a year’s notice and with the option to buy a license in perpetuity for the same reasonable fixed amount quoted to you when you began the subscription.

  • We are a small company with a limited development team (by the way, this is also what makes us innovative and responsive) however, with our strategic partnership with a well established manufacturing company, Muskoka Cabinet Company we can ensure continuity and continued support if a key person within SMART leaves or is no longer able to work with the company. They also provide logistical and innovative support to help make the software increasingly sophisticated and capable to fulfill your growing needs.

  • Some of the core code libraries are accessible to your developers. Using these core code libraries (dlls) you can create plug-ins that will be accessible within the SMART framework and can act on any of the data that SMART collects and maintains. This Plug-in functionality allows you virtually unlimited flexibility to use your own development resources to create the specific functions you may require. Please note that in most cases SMARTMRP will be willing to work with you to develop these plug-ins. It we decide what you want is not a good fit for our development team you will need to have access to capable software programmers that we can assist in understanding the connections required by SMARTMRP for successful implementation.

  • All the acronyms for modern manufacturing business software can be very confusing. They are often used interchangeably and can be defined as follows:

    ERP
    Enterprise Resource Planning

    MRP
    Material Requirements Planning

    MRP(2)
    Manufacturing Resource Planning

    All three acronyms can be used to describe SMARTMRP

    ERP (Enterprise Resource Planning) and MRP (Manufacturing Resource Planning) systems can be defined as an enterprise wide information system designed to tie together all of the resources, information, and activities to complete business processes.

    There is a wide range of software packages that fall into the ERP/MRP category – all of which are somewhat different and many of which are either generic enough to be used by many business models or specific to a particular industry.

    MRP (Material Requirements Planning) can be looked at as providing a subset of the tools included in the larger ERP package

    SMART has been designed to provide a cross section of ERP and MRP tools targeted specifically at the Millwork and wood products fabrication segment of the business market. By using the targeted approach SMART is able to deliver high quality information output with a less demanding setup and integration phase than would be expected from most of the other ERP packages available.

    That being said, SMART will still require a great deal of setup and thoughtful integration to produce results that will greatly benefit you the business owner.

    SMART is also able to provide some tools specific to this industry that would be very difficult if not impossible to accommodate in a traditional ERP system.

    SMART has made the decision to stay out of arenas such as accounting that have been exceptionally well developed and tested by other providers. We feel that it is more logical to give the user tools to communicate with well-developed accounting software packages they are currently using than to force them to switch.

    What an ERP is not

    ERP systems, including SMART, are not a magic bullet that will suddenly transform your business into a streamlined efficient money-making machine. There must be a lot of careful consideration and planning that goes into deciding how SMART will be integrated into the business, how it will impact and change existing processes and methods, and what key personnel will be capable of spearheading the integration process and the ongoing use of the system.

  • Carefully create an implementation plan including the following elements:

    1. Who will be in charge of moving the process forward?

    2. How will current processes have to change to accommodate an integrated system?

    3. Order of implementation i.e. get purchasing working, then estimating, then production.

    4. Gather all of the setup information required – materials, vendors, employees, shop processes.

    5. Spend time thinking about what reports will be needed to extract required information

    6. Consider how the system will interact with other software such as accounting

    Other considerations.

    To be effective, ERP software is constantly evolving and undergoing enhancements to meet the needs of many users. In addition, the smooth operation of an ERP is very dependent on the underlying data that has been entered by the user. Because of these two primary factors, it is wise to expect some glitches and errors in the early stages of implementation. Allow enough time and resources to work through potential issues and above all make sure there is a requisite will to see the implementation process through. SMART is only providing the tools. The ultimate success of the system is very much dependent on the will of the business it is used in to make it work for them.

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